WiMAX Forum® Member Aims to be the #1 Mobile Internet Service Provider in Customer Satisfaction
TOKYO – June 5, 2015 – In May, UQ Communications Inc. (hereafter “UQ”) exceeded 10 million contracts for UQ WiMAX™ mobile internet service. Since its founding in 2009, UQ has strived to make customer satisfaction a top priority. Responding to customer feedback, UQ has enlarged the area of mobile internet coverage in Japan, boosted the download bandwidth speed of the WiMAX 2+ service to 220 Mbps with the “Ya-Baisoku” (double speed) service, introduced flat rates with the “Giga-Hodai” (unlimited data) wireless plan, and began selling slim, lightweight high-speed Wi-Fi routers.
Because of its focus on customers, UQ has been rated number one in customer satisfaction for two consecutive years, and the number of WiMAX contracts has accelerated at a rapid pace since WiMAX 2+ support was introduced for smartphones in May 2014. UQ continues its “Giga-Yaba Revolution,” guaranteeing fast and unlimited data to increase its value to customers and enrich the world through mobile internet service.
Said WiMAX Forum President, Declan Byrne, “We are proud of this Forum member’s stellar achievements. UQ gained a large number of contracts due to its dedication to customer satisfaction and tenacity in responding to customers’ needs. Last year, we named UQ WiMAX Advanced Champion of the year and are ecstatic that it is continuing its excellence.”
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About UQ Communications
UQ Communications Inc. is a leading provider of WiMAX mobile broadband services in Japan. UQ launched its commercial service from July 2009 and has been expanding its coverage since then. The data network is currently available nationwide and provides up to 40Mbps download speed to mobile environment. The company promotes its services through its own UQ WiMAX as well as its wholesale providers. UQ provides various WiMAX devices such like USB dongles, WiMAX Wi-Fi routers (portable model / home-use model), WiMAX embedded laptops and smartphones. It also promotes M2M WiMAX adoption to digital signage, vending machines, surveillance cameras and many other business applications. For more information, visit www.uqwimax.jp.
About the WiMAX Forum
The WiMAX Forum is an industry-led, not-for-profit organization that certifies and promotes the compatibility and interoperability of broadband wireless products based upon IEEE Standard 802.16. The WiMAX Forum’s primary goal is to accelerate the adoption, deployment and expansion of WiMAX technologies across the globe while facilitating roaming agreements, sharing best practices within our membership and certifying products. WiMAX Forum Certified® products are interoperable and support broadband fixed, nomadic, portable and mobile services. The WiMAX Forum works closely with service providers and regulators to ensure that WiMAX Forum Certified systems meet customer and government requirements. For more information, visit www.wimaxforum.org.